Skip to content
UtterflyOS
Knowledge Base
Browse topics
Browse topics
Getting Started
Introduction
Action Playbooks
Dashboard
AI Studio
Conversations
Conversations
Overview
Instagram Direct Messaging
How to Schedule a Message in Conversations
Conversations Overview
How To Send An SMS
Finding Call Recordings In Conversations
How to Send an Email
Quick Filter
Sending Messages
Do Not Disturb
Contact Details
How to Use Conversation Filters & Bulk Actions Overview
Attachments Made Easy in Conversations
Activity Cards in Conversations
Live Chat
How to CC and BBC for Email Composer
Understanding Attachment Size Limits for SMS and Email Communications
Understanding SMS Activity Metrics
How to Use Your Facebook Integration Within Conversations
Conversations & WhatsApp
WhatsApp Voice Notes
How to Use Snippets for WhatsApp Messaging
Requesting Payment in Conversations
Adding Custom Values & Trigger Links to Messages
Internal Comments in Conversations
How to Send a Group SMS
How to Manage Bot Status for Individual Contacts
How to View Call Status
Response Info for Conversation AI
How to Send an Internal Chat
How to Fix Bad Call Quality
How to Add WhatsApp Media to Documents
How to View Form Submissions in Conversations
Manual Actions
Overview
Manual Calls
Manual Actions
Snippets
Overview
Text & Email Snippets Overview
Add Email Snippet
Add Text Snippet
Snippets
Create & Use SMS Snippets
Trigger Links
Overview
Trigger Links
Analyze Trigger Links
Contact Engagement Score
Overview
Contact Engagement Score
Conversations Settings
Overview
How to Create Conversation SLA's
Analytics
Overview
SLA Performance Dashboard
Calendars
Contacts
Opportunities
Payments
AI Agents
Marketing
Automation
Sites
Memberships and Communities
Media Storage
Reputation
Reporting
Settings
All topics
/
Conversations
Snippets
Templates (Snippets) articles can be found in this folder.
In this topic
Text & Email Snippets Overview
Add Email Snippet
Add Text Snippet
Snippets
Create & Use SMS Snippets
